Terms & Privacy
Terms & Privacy
ONLINE STORE TERMS This website is operated by Something To Hold Pte Ltd, a company registered in Singapore. Throughout the site, the terms “we”, “us” and “our” refer to Something To Hold. By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Your use of our Site indicates that you have acknowledged, understood and agree to adhere to all terms conditions, policies and notices stated here. By agreeing to these Terms of Service, you represent that you are at least 18 years of age or older. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws (including but not limited to copyright laws). You will not copy or distribute any part of the Site in any medium without prior written authorization from Something To Hold. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your use of our Service. We reserve the right to refuse service to anyone for any reason at any time. DELIVERY, TAXES AND IMPORT CHARGES Local delivery to a Singapore address is complimentary for all orders. Delivery to an international address is calculated based on parcel weight upon checkout. International delivery costs are to be borne by the customer. We use DHL Express Shipping for all international orders. Once your package is delivered by the courier, Something To Hold is no longer responsible for the package. We always recommend having your order shipped to an address where someone is available to accept the package. All orders delivered to a Singapore address are inclusive of sales tax. International customers are responsible for any additional costs, taxes, import duties or charges imposed upon delivery to the destination country. International customers who refuse delivery of their package will incur a 10% restocking fee deducted from their refund. The original shipping cost will not be refunded. MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. PRODUCTS, PRODUCT DESCRIPTION AND DEFECTS We do our best to display as accurately as possible the colours, details, descriptions, and images of our products that appear on the Site. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We do not warrant that product descriptions or other content on the Site to be error-free. Minor variations in measurements (within 1 inch) and textural inconsistencies of the fabric are not considered a defect. All descriptions of products or product images are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. ORDERS AND PAYMENTS Orders may be placed by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you. We reserve the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify, payment gateways, fulfilment partners.
- Customer support information
RETENTION When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
COOKIES A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
INTELLECTUAL PROPERTY RIGHTS Something To Hold is the owner or the licensee of all the intellectual property rights of the content on the Site, and the material published on it. You agree not to reproduce, modify, republish, duplicate, copy, sell, distribute, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. LINKS TO THIRD PARTY SITES This Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by Something To Hold, including third party payment system providers. You acknowledge and agree that Something To Hold is not responsible for the content, privacy policies, or practices of such third-party websites or the companies that own them. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. By using the Site, you expressly relieve Something To Hold from any and all liability arising from your access and use of any third-party website. WARRANTIES AND LIABILITY The Site, its Services and all information provided herein are provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement. Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. In no case shall Something To Hold, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility INDEMNIFICATION You agree to indemnify, defend and hold Something To Hold and our partners, affiliates, subsidiaries, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, representatives and employees, harmless from any claims, demands, losses, and damages, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service, your violation of any rights of another person or entity, and/or your breach of any statutory requirement, duty or law. SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. GOVERNING LAW The Terms of Service and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore.